Privacy Policy

Effective Date: September 3, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Joypouch.com (the “Site”). This Policy applies only to our Site and the goods, services, and information provided through it. It does not apply to third-party sites linked or referenced by our Site.

1. Information We Collect

1.1 Device Information

When you visit the Site, we automatically collect details such as your browser, IP address, time zone, and cookies. We also track which pages you view, referral sources, and how you interact with the Site.

We collect Device Information using technologies such as:

  • Cookies – Data files placed on your device with an anonymous unique identifier. See our Cookie Policy for more details.
  • Log Files – Track actions on the Site, including IP, browser type, ISP, and timestamps.
  • Web Beacons / Tags / Pixels – Electronic files that record browsing behavior.

1.2 Order Information

When you make (or attempt to make) a purchase, we collect your name, billing/shipping address, payment details (e.g., credit card), email, and phone number.

1.3 Personal Information

In this Policy, “Personal Information” means both Device Information and Order Information.

2. How We Use Personal Information

We use your information to:

  • Process orders and payments.
  • Arrange shipping and provide confirmations.
  • Communicate with you.
  • Screen orders for fraud or risk.
  • Provide relevant updates, promotions, or service notices (if you have opted in).
  • Improve the Site, including analytics and advertising effectiveness.

3. Sharing Your Information

We share information with trusted third parties who support services such as payment processing, shipping, email notifications, reviews, age verification, and analytics (e.g., Google Analytics). Service providers must use reasonable safeguards to protect your data.

We may also disclose information to comply with laws, respond to lawful requests, or protect our rights.

4. Protection of Information

We use encryption, authentication, and other security tools to safeguard your data. All orders are secured through third-party providers. While we take reasonable measures, no system is completely secure; you use the Site at your own risk.

5. Data Retention

We keep order information as long as needed for business, legal, or compliance purposes unless you request deletion. You can contact us to request removal of your data.

6. Your Rights

You may request access to, correction of, or deletion of your personal data. Please contact us using the details below.

7. Minors

The Site is not intended for individuals under 21. We do not knowingly collect or store information from minors.

8. Changes to This Policy

We may update this Policy to reflect changes to practices, laws, or business needs. Updates will be posted here with a new effective date.

9. Do Not Track

The Site does not alter its data collection when it receives a “Do Not Track” signal from your browser.

10. Contact Us

If you have questions, concerns, or complaints, please email us at [email protected].